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Lithium-ion Battery Consumer Survey 2024 Results

In 2024, the Electrical Safety Foundation International surveyed 423 consumers to identify attitudes and behaviors surrounding lithium-ion batteries. These consumers provided insights about their purchasing decisions, usage, and disposal of batteries and devices that use them.

Lithium-ion power devices are everywhere. If you have a rechargeable device, it is probably powered by a lithium-ion (li-ion) battery. These batteries are safe if used correctly, but if you use or charge devices that are not listed or certified by testing labs, or if you dispose of the battery or device incorrectly, you may be risking a fire. 

Li-Ion batteries are everywhere. 

Devices that commonly use li-ion batteries include, but are not limited to:

  • Laptops
  • Cellphones 
  • Wireless headphones/earbuds
  • Portable battery packs
  • Electric toothbrushes
  • E-readers
  • Power tools
  • Vapes and e-cigarettes 
  • Personal massagers
  • Electric vehicles including cars, bikes, and scooters

Consumer Lithium-ion Battery Survey 2024 Results

Table of Contents

1) Which of the following lithium-ion battery-powered products have you purchased? (select all that apply)

2) Where did you purchase these products? (select all that apply)

3) When purchasing a rechargeable battery product, did you have concerns about any of the following? (select all that apply)

4) Are there any types of retailers from which you would NOT purchase a lithium-ion battery-powered product? (select all that apply)

5) Which of the following safety certification labels are you aware of? (select all that apply)

6) Do you consider these safety certification labels when purchasing devices?

7) Have you ever had to replace a rechargeable battery in one of your devices?

8) Have you ever purchased a replacement battery or charger?

9) What was the primary reason for purchasing the replacement battery or charger?

10) Where did you purchase the replacement battery or charger?

11) On average, how often do you charge your lithium-ion-powered products?

12) Where do you typically charge your lithium-ion-powered products? (select all that apply)

13) Do you own or have you considered purchasing a micromobility device (e.g., e-bike, electric scooter?

14) Where did you purchase or where would you consider purchasing the micromobility device?

15) How often do you charge the micromobility device?

16) Where do you typically charge the micromobility device? (select all that apply)

17) Have you had to replace the battery or charger for your micromobility device?

18) Have you needed to make a warranty repair or replacement for your micromobility device?

19) What were your main considerations when purchasing the micromobility device?

What were your main considerations when purchasing the micromobility device?

Rank

Consideration

Mean
1 Range (distance per charge) 2.24
2 Price 3.30
3 Safety features 3.36
4 Electrical safety certifications 4.49
5 Brand reputation 4.96
6 Speed/performance 5.36
7 Design/style 5.50
8 Environmental impact 6.78

20) Have you ever experienced any issues with damaged lithium-ion batteries?

21) What type of damage did you encounter with lithium-ion batteries? (select all that apply)

22) How did you handle or respond to the damaged battery? (select all that apply)

23) Have you ever disposed of damaged lithium-ion batteries?

24) How did you dispose of the damaged batteries? (select all that apply)

25) Have you ever disposed of a lithium-ion battery-powered device?

26) How did you dispose of the device? (select all that apply)

27) How do you describe yourself?

30) How old are you?